Frequently Asked Questions

Frequently asked questions

How is the cost broken down?

All bookings require a £50 deposit, this is to secure your space and eliminates the unfortunate 'no-show' clients. At your first appointment we take the balance for that treatment + a depoisit for your next session. (All permanent make-up is completed over two treatments). At our clinic we charge per appointment and split the cost over the two treatments. For example. If you choose Kally and a typical Eyebrow Appointment is £400, you will pay: £50 Deposit (Taken at time of booking - Online or over the telephone) £150 Balance at your first appointment + £50 Deposit for your next appointment* £150 Balance at your second appointment = £400 If you paid for both deposits online then you will only be required to pay the balance on the day.

Why is there a difference in price between people?

Basically you are paying for experience and knowledge, very similar to how some hairdressers charge for different levels of staff. Kally has over 14 years of hands on tattooing experience and continuously attends advanced training to enhance her technique, Kally is also the head trainer at our academy. Jody has been working in the industry for over 7 years. Jody also attends numerous training courses and has worked at a very well known clinic in Knightsbridge. Sam is the newest to the industry, but of course offers amazing permanent make-up. Sam has been trained by Kally too.

Is the treatment Permanent or Semi Permanent?

All tattooing regardless of the product can last for many years, if not a lifetime. In clinic for all of our Cosmetic procedures we use a product called Semi permanent pigment. This pigment is designed to be removed by your own body over time, leaving you with a natural fade of colour. All of our medical tattooing is carried out with Permanent Pigments, this is for lengevity and suitable for the body.

Do I get a choice in the style?

Of course we always are directed by the clients ideals, we ask clients to look at our own Instagram posts to decide on a shape, style even colour they like and even dislike. This gives us an idea of what their perfect look would be. We then will assess your skin type and skin tone, this can make a huge difference in the healed look of the treatment. Please note ideally we need a perfect canvas to produce amazing crisp work, as the face is an area on the body that can be affected by Hormones, Hair, Pores, Oil, Sun and Lifestyle we will advise you the best possible treatment for you.

Can I choose a Brown colour eventhough I am Blonde/Redhead?

Yes of course, we all know that sometimes we tint our blonde eyebrow hairs to make them look darker. With permanent make-up the need for tinting will be eliminated as the new style of eyebrow will make you look and feel like you have brown eyebrows! Of course we do try to stay within the right tone and look for you.

I have been drawing my eyebrows on like this... can I have them tattooed like that?

The honest answer... unfortunately not. You have chosen to come to specialists where we will take all your facial features into account, we have many years of experience between us and we will alwasy guid you and discuss the options available. Of course, if you arrive with absolutely amaxing eyebrows, and you have also been doing them correctly for years - yes we will be able to offer you eyebrows to match.

Can I have treatment while I am Breast Feeding or Pregnant?

Unfortunately not, no tattoo artist will be insured to carry out treatment during this time. We adivse clients to wait a little bit longer. Afterall you have waited this long... that time will fly by

Does it hurt?

I always remind people of how it feels to be waxed... im talking about bikini and other places. This treatment is very soft and gentle, of course we do have to wipe during treatment but there are lots more other beauty treatments that hurt alot more. We do have the opportunity to use a soothing cream during treatment, and we do use this to help with any uncomfortableness. If you would like to pre-numb before you appointment please ask the chemist for EMLA or LMX4 - I would advise you to not order numbing creams online as like with medication you do not know what is in them and they could affect the tattooing process.

How long will it last?  Do I need annual treatments?

We would all love to be able to say yes you must book in for 12 months exactly... however every 'body' literally, every persons body is different. A hairstroke eyebrow on one client may need boosting in 12 months, when someone else may be able to wait 2 years... All I can advise you is that once your two treatments are carried out and completed you will not need to pick up a Pencil or Powder for at least 10-12 months... if not longer!

Can I bring someone with me to my appointment?

As you are having a 'tattoo' we do ask that your guest takes a walk for a coffee during treatment. Having a beauty treatment that lasts a couple of hours can be boring for many people and luckily we are in the town centre! We have had numerous people wait in the room with us during treatment and unfortunately people get bored.. it is a distraction to the artist and of course not fair on anyone. Please do not bring Food or Drink with you... Please do not bring Children into the building... Please do not bring Friends who are interested in learning... Please do not bring Friends or Family with you that would like an opinion... We know this may sound harsh, but remember this is a professional treatment. You have booked the time with us, this is not an opportunity for others to take your time or distract the treatment.

Can I pay in Cash or Card?

Yes we work from Absolute Skin Clinic, and the reception has facilities to take all payments. We even take american express!

My Nipples are small can I get these enlarged with tattooing?

Yes you can, this is becomming a treatment requested more often. With the use of permanent inks we are able to tattoo around your existing nipple in a very delicate manner giving you the illusion of a larger areola. To book this is classed as Areola Pigmentation

I have scars aroung my nipples from breast reconstruction, can these be tattooed?

Yes these can be tattooed and once healed these blend beautifully. This is classed as scar camoflage. To book this is under Scar Camoflage | Uplift Scars

Bringing additional people to appointments

Under the tattooing act no one under the age of 18 can have a tattoo. No Children are to be brought into the clinic, or the treatment room. Unfortunately we cannot have unaccompanied children waiting in the reception during your treatment. If last minute childcare arrangements are cancelled, unfortunately we are unable to bend the rules and the deposit will be taken.

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All bookings will require a non-refundable and non-transferable Deposit of £50 deducted from treatment cost PER visit.

Late Cancellations & No Show Appointments

We do appreciate some things are unavoidable however we do have Email, Telephone and Answer-machine should you not be able to attend your appointment. 

Please call 01462 453888 or email

Deposits are Non-Refundable and will be retained should a booking be cancelled within 48 hours. Appointments may be re-scheduled however you may have to wait for the next available slot.

All appointments are chargeable, we do not take a full up front cost for Semi Permanent Make-up this means there is a charge at each appointment. (Full Price treatments or Models)

Booking Enquiries:

Training Enquiries:

Kally Permanent Cosmetics

First Floor 28 Bridge Street, Hitchin, Hertfordshire, SG5 2DF